South Africa: Many Child Support Grant Recipients Left Without Money for January

SASSA spokesperson denies there is a problem, but officials speaking anonymously say otherwise

  • Hundreds of people have reported that social grants for their children have not been paid.
  • GroundUp visited social grant offices in Cape Town and Kariega, where grant recipients lined up to reapply after their grants were suspended.
  • SASSA officials have anonymously told #PayTheGrants, Black Sash and GroundUp that there’s a problem.
  • But the South African Social Security Agency (SASSA) spokesperson claims that there has been nothing exceptional about January’s grant payments.

Almost a week after the payment date for the child support grant, many recipients have not yet received their money for January.

Many people nationwide have complained to organisations #PayTheGrants and Black Sash that their grants have been suspended, seemingly for little or no reason. It appears that some old age grant recipients have also been affected.

The child support grant is R510 a month and 65% of children in South Africa receive the grant.

The South African Social Security Agency (SASSA) denies that there was anything exceptional about January’s payment run. SASSA says that grants are suspended every month for recipients who fail bank verification processes, or who are declared dead by the Department of Home Affairs.

“This is a monthly process that is conducted as part of the pre-payment process and not just specific to the month of January 2024,” SASSA spokesperson Paseka Letsatsi told GroundUp.